Training & Facilities

Soft Services Training

Housekeeping is both an art and a science. Providing a superior housekeeping service requires both knowledge and refined skills.

We train all staff each month through classroom and e-learning training modules. The team is trained in professional skills and knowledge. Our training team is multi-lingual and understands the local culture to impart effective training.

The key is to provide concrete skillset training with lots of practical modules to physically perform the tasks in the most efficient manner.

Each training session includes new and exclusive topics, for example, English proficiency, worker safety, supervisory knowledge, time management, teamwork, POSH, behavioral skills, etc. Our experienced trainers ensure that appropriate evaluation is conducted post every training session.

Security Services Training

Our Security training program goes beyond the mandatory PSARA requirements. Individuals with prior learning experience or skills are assessed and then certified. New recruits are assessed on the basis of their educational background and their interest and then trained as per standards.

Following are key topics covered in Security Training :

FUNDAMENTAL COURSES

  • Principles of Security & Guarding
  • Gate House Duties
  • Search Procedures
  • Patrolling
  • First Aid & Rescue operations
  • Traffic Control & Parking
  • Customer Relations
  • Emergency Procedures
  • Security Systems
  • Telephone & Wireless Operating Procedures
  • Report Writing
  • Self Defense
REFRESHER COURSE

  • Code of Conduct
  • Report Writing
  • Handling Emergencies
  • Legal Aspects of Guarding
  • Electronic Security Systems
  • Fire Prevention & Control
  • First Aid

ELECTRONIC SECURITY CONTROL SYSTEM

  • Security Design
  • Type of Systems
  • Access Control
  • Intrusion Control
  • Electronic Locks
  • Fire / Smoke Detectors

UNARMED COMBAT

  • Hold Techniques
  • Blocking & Locking Techniques
  • Choking Techniques
  • Defense against Knife Attacks
  • Defense against Baton